RockRooster Footwear Reviews

Rockroosterfootwear.com offers a variety of work boots with prices that reflect the quality and features of their products. The prices range from $54.99 for a basic model to $128.88 for new arrivals with specialized features like Vibram® Outsoles. They also run sales where customers can save a significant percentage on select items, with discounts often ranging from 10% to 36%. The website provides options for different needs, including waterproof hiking shoes, tactical and law enforcement boots, and pull-on leather work boots. Prices are competitive, considering the free shipping service and the warranty offered on their products.

Rockroosterfootwear.com is known for its quality work boots with features such as anti-fatigue, memory foam insoles, and genuine leather. Among their popular products are the ROCKROOSTER Norwood Men's 6 inch Brown Steel Toe Wedge Work Boots and the ROCKROOSTER Woodland Wheat 6 inch Composite Toe Zip-sided Leather Work Boots. They also offer Vibram® Outsole boots and a variety of pull-on leather work boots. The services provided include free shipping across the USA, 24/7 email chat support, and a safe payment method. Their commitment to comfort and durability makes them a preferred choice for customers seeking reliable work footwear.

Rockroosterfootwear.com offers a safe payment method for its customers. During the checkout process, if the website is secure and operated by the company selling genuine products, the URL will begin with "https", and a padlock icon will appear at the front of the website address, indicating a secure connection. The site accepts traditional payment methods such as MasterCard, Visa, or AmericanExpress. Additionally, customers can apply a coupon code towards their order on the billing address page, where there is a designated field for entering the code. It's important to note that RockRooster’s authorized online retail partners do not use PayPal and only use these traditional payment methods to ensure security against counterfeit products.

Rockroosterfootwear.com provides a free return policy for exchange and refund. Customers can return unworn, resalable, undamaged, or defective merchandise purchased online for a full refund or exchange within 30 days of the original purchase. Footwear should be tested on carpeted surfaces only, and the shoes must not show any visible signs of wear and should be returned in the original packaging. As for the shipping policy, the company offers free standard shipping within most parts of the USA, which usually takes 2-4 business days. Orders over $60.00 qualify for free shipping, while a flat rate of $6.00 is applied to orders below this amount. Expedited 1-2 day shipping is available for items ordered before 3:00 p.m. on weekdays, with certain exclusions for APO/FPO, PO Boxes, Puerto Rico, Alaska, and Hawaii. For international orders, customers should contact the service email to check availability.

Rockroosterfootwear.com's return policy allows customers to return unworn, resalable, undamaged, or defective merchandise purchased online for a full refund or exchange within 30 days of the original purchase. The footwear should be tested on carpeted surfaces only, and the shoes must not show any visible signs of wear and should be returned in the original packaging. The company offers free standard shipping for returns within most parts of the USA, and orders over $60.00 qualify for free shipping. Expedited shipping options are also available for an additional cost.

To contact customer service at Rockroosterfootwear.com, customers can send an email to service@rockroosterfootwear.com for general inquiries, online orders, returns, replacements, and promotions. For warranty-related questions or Amazon order inquiries, the email warranty@rockroosterfootwear.com is available. Additionally, there is a contact form on the website where messages can be left for the customer service team. The customer service operates Monday through Saturday, from 8 am to 5 pm EST. For urgent matters, customers can also reach out to the warehouse located in East Brunswick, NJ.

The warranty policy for Rockroosterfootwear.com products includes a 30-day return policy for unworn merchandise and a one-year limited warranty against defects in workmanship and materials. If a defect occurs as a result of normal use within one year of purchase, the product will be replaced. However, product failures due to excessive or abusive wear conditions do not qualify for exchange or purchase credit. This warranty is only available to the original purchaser and is not transferable. For warranty-related inquiries, customers should contact the provided customer service email. It is also recommended to check the spam email folder for responses to inquiries.